Terms and Conditions for Prescription Lens Orders
Processing Time:
Please note that the estimated waiting time for your prescription lens order is 2-3 weeks from the date of purchase. This timeframe includes customization and quality checks to ensure your lenses meet the highest standards.Non-Refundable Policy:
Prescription lenses are custom-made products tailored specifically to your individual requirements. Once the order has been placed and the lenses have been processed, they cannot be returned, refunded, or resold. This is due to the personalized nature of the product, which makes it unsuitable for resale to other customers.Accuracy of Prescription Data:
It is the customer’s responsibility to ensure that all provided prescription details (including sphere, cylinder, axis, and pupillary distance) are accurate and up-to-date. We strongly recommend double-checking your prescription information before submitting your order. If the lenses are manufactured based on incorrect data provided by the customer, we cannot offer refunds, exchanges, or remakes.Professional Prescription:
For the best results, we highly recommend obtaining a formal prescription from a licensed optometrist or eye care professional. If your vision has changed significantly, please ensure you have an updated prescription before placing your order.Customer Support:
If you have any questions or concerns regarding your prescription or the ordering process, please contact our customer service team before placing your order. We are here to assist you and ensure a smooth experience.
By placing an order for prescription lenses, you acknowledge and agree to these terms and conditions. Thank you for choosing our services, and we look forward to providing you with high-quality, custom-made lenses tailored to your vision needs!
镜片定制订单条款与条件
处理时间：
请注意，您的镜片订单预计需要2-3周的处理时间（从下单日期起算）。此时间包括定制和质量检查，以确保镜片符合最高标准。不可退款政策：
镜片属于定制加工产品，根据您的个人需求量身定制。一旦订单确认并开始加工，镜片将不支持退换或退款。由于镜片的个性化性质，无法进行二次销售。配镜数据准确性：
客户有责任确保提供的配镜数据（包括球镜度数、柱镜度数、轴位和瞳距）准确无误。我们强烈建议在下单前仔细核对配镜信息。如果因客户提供的错误数据导致镜片制作问题，我们将无法提供退款、换货或重制服务。专业验光单：
为了确保最佳效果，我们强烈建议客户提供由专业验光师或眼科医生开具的正式验光单。如果您的视力有显著变化，请在提交订单前更新验光数据。客户支持：
如果您对配镜数据或订购流程有任何疑问，请在提交订单前联系我们的客服团队。我们将竭诚为您提供帮助，确保您的订购过程顺利无误。
提交镜片订单即表示您已阅读并同意以上条款与条件。感谢您选择我们的服务，我们期待为您提供高品质的定制镜片，满足您的视力需求！